Choosing the right specialty materials and manufacturing solutions for your production line is a critical engineering decision — one that affects product reliability, compliance, supply continuity, and total production cost. This FAQ: Specialty Materials & Manufacturing Solutions page compiles the questions most frequently asked by process engineers, R&D teams, and procurement professionals at factories and manufacturers across Vietnam and the region. If you cannot find the answer you need here, contact Prostech directly for expert consultation.
01
Products & Specialty Materials
Products & Specialty Materials
QWhat types of specialty materials does Prostech supply?
Prostech supplies a comprehensive portfolio of industrial specialty materials, including:
- Adhesives & Structural Bonding: cyanoacrylates, epoxies, polyurethanes, acrylics, UV-cure, hot melt, pressure-sensitive adhesives
- Industrial Tapes: VHB, foam, specialty film, high-temperature, double-coated
- Thermal Interface Materials (TIM): pads, phase-change materials, gels, graphite sheets
- Conformal Coatings: acrylic (AR), urethane (UR), silicone (SR), UV-cure
- Potting & Encapsulation Compounds: epoxy, polyurethane, silicone two-part systems
- Sealants & Gasketing Materials: RTV silicone, anaerobic, FIPG
- PCB Protection Materials: coating, underfill, masking materials, cleaners
- Insulating Materials, Surface Treatments & Lubricants
All materials are sourced from 3M, Henkel/LOCTITE, Momentive, HumiSeal, AGC, T-global, Jonestech, Actnano, and Devcon.
QWhich global brands does Prostech officially distribute? How do I verify authenticity?
Prostech is an authorized, first-tier distributor for 3M, Henkel (LOCTITE), Momentive, HumiSeal, AGC, T-global, Jonestech, AOK, Lipoly, Actnano, and Devcon. Every product is supplied with full traceability documentation: Certificate of Origin (CO), Certificate of Quality (CQ), batch/lot numbers, and manufacturer-issued TDS/SDS. Prostech does not source from secondary markets or unauthorized channels. Authenticity can be verified by cross-referencing batch numbers with the original manufacturer’s quality system upon request.
QCan Prostech supply adhesives for difficult substrates — low-surface-energy plastics, PTFE, silicone rubber?
Yes. Prostech specializes in bonding solutions for hard-to-bond and low-surface-energy (LSE) substrates including PP, PE, PTFE, silicone rubber, powder-coated metals, anodized aluminum, and glass. Our technical team recommends specific adhesive formulations, primers, and surface treatment protocols to achieve rated bond strength — in many cases eliminating the need for mechanical fasteners entirely. Submit your substrate combination via our technical inquiry form.
QDo Prostech materials comply with RoHS, REACH, SVHC, IPC, and other international standards?
Yes. All products are available with comprehensive regulatory documentation including:
- RoHS 2015/863/EU declarations
- REACH SVHC compliance statements
- SDS / MSDS in required languages
- IPC-CC-830C compliance for conformal coatings
- UL listings, NSF/FDA compliance for applicable grades
- MIL-spec, aerospace-grade, and automotive (IATF 16949) qualified materials
Regulatory documentation is provided at no charge upon quotation request.
02
Technical Support & Application Engineering
Technical Support & Application Engineering
QCan I get product samples and full technical documentation (TDS, MSDS) before committing to a purchase?
Absolutely. Prostech provides material samples for application testing along with a complete technical documentation package at no obligation, including TDS, SDS/MSDS, application guides, cure schedules, and compatibility notes. Contact our team with your application details — substrate type, operating environment, temperature range, and assembly method. The right sample is matched to your specific conditions, not just the most popular product.
QDoes Prostech have a laboratory for compatibility testing and material qualification?
Yes. Prostech operates an in-house application laboratory for adhesion testing, curing validation, dispensing simulation, and compatibility assessments. This is critical for:
- New product development (NPD) material qualification
- Switching adhesive or coating systems without risking production
- Verifying TIM thermal resistance against your heatsink geometry
- Stress-testing potting compounds under thermal cycling conditions
Lab results are provided in a structured report. Available to qualified customers and active procurement inquiries.
QHow does Prostech help select the right material when hundreds of products exist?
Our engineers use a structured application review process covering: substrate materials, operating temperature, chemical exposure, mechanical loading, required certifications, production method (manual vs. automated), dispensing equipment, and cycle time. We narrow to 2–3 shortlisted candidates, present comparative technical data, and recommend the optimal choice for both performance and supply economics — cross-referencing multiple brands with no manufacturer bias.
QDoes Prostech provide on-site application engineering and production line support?
Yes. Prostech’s application engineers visit customer facilities to assess production lines, troubleshoot bonding or coating defects, optimize dispensing parameters, and deliver hands-on operator training. On-site support is available for initial process setup, material changeovers, and ongoing quality monitoring. This distinguishes Prostech as a manufacturing solutions partner, not merely a material distributor.
03
Procurement, Ordering & Supply Chain
Procurement, Ordering & Supply Chain
QWhat is the minimum order quantity (MOQ) for specialty materials?
MOQ varies by product type, brand, and form factor. Many standard products are available from single units or small quantities to support R&D, prototyping, and trial-phase testing. For production-scale procurement, Prostech structures volume pricing tiers aligned to your consumption forecast. Contact us with your specific SKU and required quantity for an accurate response.
QCan Prostech customize product packaging sizes, container volumes, or labeling?
Yes. Prostech adapts packaging, container sizes, and quantities to match your production requirements:
- Repackaging into smaller volumes for semi-automatic dispensing systems
- Bulk containers for high-volume automated lines
- Custom labeling with your internal part number or lot traceability code
- Shelf-life-optimized batch selection to minimize waste
QHow does Prostech ensure uninterrupted supply continuity for production-critical materials?
Supply continuity is a core service commitment at Prostech, maintained through:
- A modern Warehouse Management System (WMS) for real-time inventory monitoring
- Demand forecasting based on your historical consumption and production schedule
- Safety stock management for key accounts and production-critical SKUs
- Direct manufacturer relationships for priority allocation
- Proactive advance notice of price changes, lead-time extensions, or discontinuations
For critical materials, Prostech can formalize a supply agreement with reserved inventory.
QHow do I request a quotation? What information should I prepare?
Submit a quotation request via prostech.vn/contact/ or contact your account manager directly. To receive the most accurate quote, prepare: product name or model number, required quantity and packaging preference, delivery location and timeline, industry and application context, and any certification requirements. Prostech responds within one business day.
04
Logistics, Shipping & International Delivery
Logistics, Shipping & International Delivery
QDoes Prostech ship internationally? Which countries are covered?
Yes. Prostech serves customers across Vietnam and internationally. Our international delivery team manages cross-border shipments with full documentation for customs clearance, import duties compliance, and destination-country regulatory requirements. For countries with specific chemical import restrictions, our logistics team advises on the compliant import pathway.
QHow does Prostech handle shipment of dangerous goods (DG) — flammable adhesives, reactive chemicals, compressed gases?
Prostech has a dedicated dangerous goods (DG) logistics team covering:
- IATA DGR — air shipment of flammable liquids Class 3, corrosives Class 8, and others
- IMDG Code — sea freight of reactive adhesives, aerosols, and chemical kits
- ADR / local road transport regulations for domestic delivery within Vietnam
All DG shipments include UN number declarations, carrier-approved packaging, proper marking and labeling, and SDS in required languages — ensuring full legal compliance at origin, in transit, and at destination.
QWhat shipping documents does Prostech provide with each order?
Standard documentation includes: Commercial Invoice & Packing List, Certificate of Origin (CO), Certificate of Quality / Certificate of Analysis (CQ/CoA), SDS/MSDS, and DG declaration where applicable. For regulated industries (aerospace Tier 1, automotive IATF, medical device), Prostech additionally provides lot traceability records, RoHS/REACH declarations, and material qualification certificates upon request.
05
Manufacturing Solutions & Automation
Manufacturing Solutions & Automation
QDoes Prostech supply dispensing equipment and automated application systems — not just materials?
Yes. Prostech is a complete manufacturing solutions provider, supplying and integrating:
- Automated dispensing systems — time-pressure, volumetric, and progressive cavity dispensers
- Two-component meter-mix-dispensing (MMD) systems for 2K adhesives, potting compounds, and TIM gels
- Thermal pad pick-and-place equipment for TIM automation
- Conformal coating machines — selective, spray, and dip coating systems
- Robotic palletizing systems (KUKA) for end-of-line automation
Equipment is always matched to your specific material and production requirements.
QCan Prostech help automate our current manual adhesive, potting, or coating process?
Yes. Prostech’s manufacturing solutions team conducts a process assessment covering application method, material viscosity, dispensing pattern, cycle time target, and volume per shift. We then recommend the right level of automation — from semi-automatic bench-top dispensers to fully integrated robotic dispensing cells. Post-installation, we provide process validation, documentation, and operator training.
QWhat is a two-component (2K) meter-mix-dispensing system and when do I need one?
A 2K meter-mix-dispensing (MMD) system automatically meters two reactive components (resin + hardener, or base + catalyst) in the correct ratio, mixes them inline, and dispenses precisely onto the workpiece. You need a 2K MMD system for: epoxy potting compounds, two-part polyurethane or silicone structural adhesives, two-component TIM gels, and any 2K material where manual mixing introduces ratio error, air bubbles, or excessive waste. Prostech supplies, integrates, and validates 2K MMD systems matched to your specific viscosity, mix ratio, and dispensing pattern.
06
Quality Assurance & Compliance
Quality Assurance & Compliance
QHow does Prostech guarantee product authenticity and prevent counterfeit materials entering our supply chain?
As an authorized first-tier distributor, Prostech sources exclusively through official manufacturer channels with full chain-of-custody documentation. Safeguards include: purchase only from manufacturer-direct or authorized importer channels; every shipment includes manufacturer-issued CO, CQ, and batch/lot number cross-referenceable with the manufacturer’s quality system; and controlled warehouse storage conditions (temperature, humidity) to maintain material integrity. Full supply chain traceability documentation is available for any order upon request.
QDoes Prostech support PFAS-free or low-VOC material transitions in response to new environmental regulations?
Yes. Prostech actively monitors global regulatory changes — including PFAS restrictions (EU REACH Annex XV, US EPA), VOC emission limits, and hazardous substance phase-outs — and proactively advises customers on compliant alternatives before regulatory deadlines impact their supply chain. Our technical team maintains a cross-reference database of compliant substitutes and manages the full structured qualification and changeover process to minimize production disruption.
QWe are a Tier 1 automotive supplier under IATF 16949 / PPAP. Can Prostech support our material qualification process?
Yes. Prostech supports PPAP-aligned material qualification by providing: initial sample documentation and material data packages; batch-level CoA for ongoing production supply; process capability data and application test reports from our lab; ECN protocols aligned with your PPAP requirements; and long-term supply commitment letters for source approval. Contact our industrial sales team to initiate a qualification project.
Don’t see your question answered here?
Prostech engineers are available for direct technical consultation — from material selection to supply chain design. Contact us today →